Privacy Policy

Last Updated: July 26, 2026

Wardrobex respects the privacy of customers and visitors who use our website. This Privacy Policy explains the types of information we may collect, why we collect it, how it may be used and shared, and the choices available to you regarding your personal information. By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact our support team, or otherwise interact with Wardrobex, we may collect information necessary to provide our services and operate our store. This may include your name, email address, phone number, billing address, shipping address, order information, and other information you choose to provide.

2. Order and Transaction Information

When you place an order, we collect information related to your purchase, including the products ordered, order value, billing details, shipping details, order status, and other information required to process and fulfill the transaction. We use this information to process orders, arrange shipping, provide customer support, manage returns and refunds, and maintain appropriate business records.

3. Payment Information

When you make a purchase, payment information is processed through the payment methods and payment services available during checkout. Wardrobex accepts Visa, Mastercard, American Express, and Discover where displayed as available at checkout. Payment-related information may be handled by payment processors and financial institutions involved in completing the transaction. Customers should enter sensitive payment information only through the designated checkout process and should not send complete payment card details through regular email or chat.

4. Information Collected Automatically

When you access our website, certain technical information may be collected automatically. Depending on your browser, device, and website configuration, this may include your IP address, browser type, device information, operating system, pages visited, referring information, and general information about how you interact with our website. This information may be used to operate, maintain, secure, and understand the performance of our website.

5. How We Use Your Information

We may use personal information to process and fulfill orders, arrange delivery, communicate about purchases, respond to customer inquiries, provide customer support, process eligible returns and refunds, maintain transaction records, improve website functionality, prevent misuse, and meet applicable legal or regulatory obligations. We use information only for legitimate business purposes related to operating Wardrobex and providing our services.

6. Shipping and Delivery Information

Wardrobex currently ships orders only within the United States. To arrange delivery, we use the shipping information provided during checkout. Necessary information such as the recipient’s name, delivery address, contact details, and shipment information may be shared with shipping and logistics providers involved in delivering the order.

7. Customer Support Communications

If you contact us through email or chat support, we may collect and retain information you provide as part of the communication. This can include your name, email address, order details, the content of your request, and other information needed to respond to your inquiry. This information may be used to provide assistance and maintain records relating to customer service requests.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember certain preferences, understand website usage, maintain shopping-cart or checkout functions, and support website performance. Cookies are small files or pieces of information stored through your browser or device. The cookies used may vary depending on the services and features active on our website.

9. Managing Cookies

You may be able to manage or disable certain cookies through your browser settings. Please be aware that disabling some cookies may affect website functionality, including features related to shopping, account access, or checkout. Your browser documentation can provide information about the controls available for managing cookies.

10. How We Share Information

Wardrobex does not disclose personal information unnecessarily. We may share information with service providers when reasonably required to operate our website, process payments, fulfill orders, provide shipping, maintain website functionality, support business operations, or comply with applicable legal requirements. Service providers receive only the information reasonably necessary for the services they perform.

11. Payment Service Providers

Payment transactions may involve third-party payment processors, banks, card networks, or other financial service providers. These providers may process payment and transaction information according to their own privacy and security practices. Wardrobex does not control the independent privacy practices of third-party financial institutions.

12. Shipping Service Providers

We may provide necessary order and delivery information to third-party shipping or logistics providers. This information may include the customer’s name, shipping address, contact information, and information necessary to identify and deliver the shipment. Such information is shared for purposes related to order fulfillment and delivery.

13. Service Providers

Wardrobex may use third-party providers for services necessary to operate our online store. Depending on the services used, these providers may assist with website hosting, payment processing, shipping, technical functionality, analytics, communications, or other operational functions. Information may be provided to these parties only where reasonably necessary for the relevant service.

14. Legal Requirements

We may disclose personal information where required by applicable law, regulation, legal process, or a valid request from an authorized public authority. Information may also be used or disclosed where reasonably necessary to protect our rights, address fraud or misuse, enforce applicable terms, or protect the security of our website, customers, or business.

15. Data Security

Wardrobex takes reasonable administrative and technical measures appropriate to our operations to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers should also take appropriate steps to protect their account, device, and payment information.

16. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected. This may include maintaining order and transaction records, providing customer support, processing returns or refunds, resolving disputes, maintaining business records, and meeting applicable legal, accounting, or regulatory requirements. Information that is no longer reasonably required may be deleted or otherwise handled according to applicable requirements.

17. Your Privacy Choices and Rights

Depending on where you reside and the laws that apply, you may have certain rights regarding your personal information. These may include the right to request access to certain personal information, request correction of inaccurate information, or request deletion of eligible information. Some information may need to be retained when required for legitimate business, transaction, security, or legal purposes.

18. Privacy Requests

If you would like to submit a privacy-related request concerning personal information associated with Wardrobex, contact us at support@wardrobex.store. Please provide sufficient information for us to understand and appropriately respond to your request. We may need to take reasonable steps to verify a request before providing, changing, or deleting personal information.

19. Marketing Communications

If Wardrobex provides optional marketing communications and you choose to receive them, your contact information may be used for that purpose. Where applicable, customers can use the available unsubscribe option or contact us to request that eligible marketing communications stop. Transactional communications relating to orders, shipping, returns, refunds, security, or customer service may still be sent when necessary.

20. Third-Party Links

Our website may contain links to websites or services operated by third parties. Wardrobex is not responsible for the privacy practices, content, or policies of independently operated third-party websites. If you visit another website through a link, you should review that website’s privacy policy before providing personal information.

21. Children’s Privacy

Our website and products are intended for general shopping purposes and are not specifically directed toward children. We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be legally required. If you believe that a child has provided personal information inappropriately, please contact us so the matter can be reviewed.

22. Returns and Refund Information

When you request a return or refund, we may collect and use information necessary to review and process the request. This can include your order information, contact details, reason for return, photographs where relevant, return shipment information, and refund status. Such information is used to administer the request according to our Returns & Refund Policy.

23. Changes to This Privacy Policy

Wardrobex may update this Privacy Policy when necessary to reflect changes to our website, business practices, service providers, or applicable requirements. When changes are made, the updated policy may be published on our website with a revised “Last Updated” date. We encourage visitors and customers to review this Privacy Policy periodically.

24. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us using the information below.

Business Name: wardrobex
Chat Support: 24/7
Business Hours: 09:00 AM – 05:00 PM (GMT-6)
Business Days: Monday to – Friday (9am to 5pm)
Business Email: support@wardrobex.store
Business Address: 589 S Teton Ave, Sugar City Idaho 83448, United States